Beatriz Torighelli

Beatriz serves as a Service Desk Agent at the European Commission, providing user support across IT systems and ICT tools. She manages incidents and service requests, maintains structured knowledge documentation, and ensures accurate reporting in support of European initiatives.

With a background in Forest Engineering and a postgraduate specialization in Agri-Food Economics, Beatriz brings a unique combination of technical and analytical expertise. Her experience spans research, public administration, and European institutions, complemented by strong skills in data management, statistical analysis, GIS, and ICT service monitoring.

Beatriz is guided by a commitment to continuous learning, empathy, and accuracy. She believes in teamwork, reliability, and a proactive approach to problem-solving, ensuring that users receive not only technical assistance, but meaningful support.

Outside of work, Beatriz finds balance in nature. Daily walks and outdoor activities provide her with energy and inspiration, reinforcing her connection to the environment and her appreciation for steady growth and resilience.